Should consumers worry about undetected e-book updates?

George Orwell's "1984" shakes up modern day ebook publishing policies. "Orwell 1984, libro borrado sin permiso a los usuarios Amazon Kindle" by derechoaleer, via Creative Commons Flickr

“Orwell 1984, libro borrado sin permiso a los usuarios Amazon Kindle” by derechoaleer, via Flickr

Miami Tech Girl, Maggie Diaz-Vera, asked me, “Does it ever freak you out to think that there could be slight updates being made to e-books without our knowledge?”

Ever since I read Orwell’s “1984,” I’ve been paranoid about such things; it’s one of the reasons why I’m still open to buying print books (publishers would have to issue corrections or changes in an updated print edition.) However, because of a lawsuit stemming from Amazon’s mass eradication of “1984” from Kindle in 2009, authors and the company have to jump through many hoops before they can make changes to purchased e-books.

To correct an e-book on Amazon, there are three steps:

1) You contact them with details of what needs changing.

2) They evaluate the level of error as either distracting, destructive/critical, or additional to critical.

3) Once corrected, updates would be made available for customers on their “Manage Your Content and Devices” page.

Only when the customer requests the update, will their purchased e-book be corrected. Kindle customers should note that updates to e-books erase whatever notes, bookmarks, or highlights they might have had, making the update noticeable. For this reason, we can be sure there are no discreet updates being made to Kindle e-books.

After reviewing the iBooks Store procedure, I understood that the author would have to release the update(s) as a new version entirely and label it clearly as such. This means the updates would also be visible.

Yet, I’m not entirely satisfied. While updates are now more consensual, should consumers worry about the accuracy of the information in the update? Is there a dedicated watchdog group, like Politifact, keeping track of updates in published nonfiction e-books? Do e-book publishers explain what was changed?

According to the entry, “Notifying Customers of Book Updates,” customers are alerted if there are major corrections and that an update is available, but it doesn’t specify if they’re told what the corrections are exactly. It’s one thing if the update is to change the size of a picture or fix some typos, but it’s quite another if something was added, deleted or changed from previous information.

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Miami book fair panelists describe what makes a “good book”

Photo by Maggie Diaz-Vera Pamela Paul, Ann Patchett, Nicholson Baker, Francine Prose and Walter Mosley describe what makes a "good book" for them in the panel event "By the Book: The New York Times Book Review Comes for Some Sun" at the 2014 Miami Book Fair International on Sunday, Nov. 23.

Photo by Maggie Diaz-Vera
[From left to right] Pamela Paul, Ann Patchett, Nicholson Baker, Francine Prose and Walter Mosley describe what makes a “good book” for them in the panel event “By the Book: The New York Times Book Review Comes for Some Sun” at the 2014 Miami Book Fair International on Sunday, Nov. 23.

Sunday, Nov. 23, I attended an event at Miami Book Fair International where editor Pamela Paul from The New York Times Book Review questioned Nicholson Baker, Walter Mosley, Ann Patchett and Francine Prose — novelists that contributed to her newest anthology — on the topic of “literature and their literary life.”

I took advantage of the Q-and-A session after their whole discussion and tossed them the question, “What makes a good book?”

“I’m really political,” Walter Mosley said, “ At some point or another, something can go awry politically for me, [it] might turn me away.”

If the politics are kosher for him, he then looks to language.

“It’s not just craft, not always craft, it’s the language and how well it flows forward for me,” he said.

Francine Prose agreed with Mosley.

“It’s all about sentences for me,” she said.

Nicholson Baker takes a different approach, he focuses on the person that’s writing.

“I like when somebody is funny and when I like the person. If I like the guy or gal who is writing the book, I think ‘OK, I’m willing to spend some time with this person,’ Baker said.

According to Baker, he also explores authors that aren’t being talked about as much.

“I often have a subversive streak where I want to read something that’s genre books or that are things that are not considered high literary books because I heard those names so often that I want to find out what people are doing who are less celebrated,” he said.

Paul added that Baker loved reading romance novels.

Ann Patchett said a good book was one that let her forget she was reading.

“When that part of my brain shuts off and I stop analyzing the book and figuring out how they did it, and I just fully enter in to it, then it becomes a truly great book,” she said.

Paul concluded she didn’t want to read about her city, she wanted to get away.

“For me, it’s about being transported,” said Paul. “I don’t want to read about other neurotic people my age in New York dealing with family and work, I want to be off in the Congo.”

At the end of the day, it seems each person has different criteria for a good book. Each panelist valued one thing more than the other, whether it was language, flow, writer or content. What might be a good book for each, might not be a good book for another. And that’s ok.

Baker addressed the issue earlier in the session when he spoke against writing negative book reviews.

“There’s a huge world of books and everybody has a different universe of interests. And I’ve gone through phases where I’ve loved certain books that I now don’t love as much, and I’ve also discovered books in my fifties that I thought I would never ever read,” Baker said. “It’s always a mistake, I think, to say bad things about other people’s books because you never know what phase someone else is gonna be in.”

Therefore, writers, keep the books coming. Even if you upset one reader like Mosley with your politics or can’t capture readers like Paul with your New York City romanticism, someone else might be interested in your work.

For more of the session, you can visit C-SPAN’s recording of it here.

Barnes & Noble: ‘Give me one reason to stay here’

Dear readers,

We have made progress! Barnes and Noble decided to make themselves relevant and came up with B&N Sync.

According to Paul St John Mackintosh from TeleRead, the program lets people buy certain print books flagged by a special bookmark that gives the customer the option of buying the electronic book version for a mere $4.99. FINALLY!

I’m really excited because as a student, it’s difficult to work with either print or e-book versions of textbooks sometimes. While taking notes on the physical book is always better, it’s hard to find certain things later on. While e-books have the Ctrl+F function, sometimes notes typed into the e-reader are hard to remember when test time comes around.

Now with this new deal, I don’t have to sacrifice notes or “searchability” when I purchase textbooks — I could have both for a reasonable price.

This isn’t a new idea exactly. For instance, Peachpit gave me the option of buying a book/e-book bundle when I wanted “Adobe InDesign CC Classroom in a Book,” but the total price was a staggering $64.79. Individually, the print book is $47.99 and the e-book is $38.39, so I guess it’s a good deal. Either way, I opted for the e-book alone because I’m a college girl on a budget. Had the bundle been cheaper, say $52.98 ($47.99+$4.99), I would have been much more likely to buy it.

Now I should note that the program is still growing. As it stands, “there are over 70 [books] to choose from,” as noted on B&N’s site. I think it might be a while until the books I’m interested in will be included in the revolution.

I walked into Barnes and Noble today hoping to get “Infographics For Dummies” by Justin Beegel MBA. The book was $29.99 in store. There was no print/e-book bundle. There was just an overpriced book.

When I went to get the link of the book I was talking about, I noticed it was $17.92 if you buy it online. What incentive are you giving patrons that visit your brick and mortar stores, B&N? Frankly, I’m extremely insulted that you would attempt to swindle me like that.

With all the cheaper and honest alternatives, why should I buy this book from you, B&N? As Tracey Chapman said, “Give me one reason to stay here.”

Users look between the lines of Kindle highlighting feature

Remember when I was like “Oh, woe is me! I have a Kindle and Amazon is a bully. Should I quit?” I didn’t, I’m broke and I’m stuck with this e-reader until it dies. So I decided to get to know my lovely little tool a little better and stumbled across a curious article on the Kindle’s highlighting feature.

Alison Flood and I share something: a fascination with seeing what people have highlighted.

I think there’s something magical about discovering how others interact with a book. Where in a print book you can see notes and turned pages, in a Kindle you can see what others have highlighted. Flood notes it could either be an important nugget from the book or it could be a reflection on the people that read it.

Another article made clear that even though Kindle users could highlight whatever text they want, not everything shows, only certain highlights.

According to Amazon’s web site, “every month, Kindle customers highlight millions of book passages that are meaningful to them. [Amazon combines] the highlights of all Kindle customers and identif[ies] the passages with the most highlights. The resulting Popular Highlights help readers to focus on passages that are meaningful to the greatest number of people.”

The Kindle only shows text as highlighted if at least three different customers “overlap.”

So if three or more highlighted something in a book, it will be shown.

But with so many people reading so many books, why isn’t the whole thing highlighted? I feel like their formula for calculating which is highlighted is missing because I haven’t found anything clearer, but it’s interesting either way and I wanted to share that there is science behind the madness.

And in case you’re one of those people that hate markings in a book, don’t worry, there’s a feature in Kindle that lets you turn off the whole community highlighting thing so only your notes show.

If you know something more, please feel free to share in the comment section!

Gov. Rick Scott’s budget not pro-libraries (Part 2)

"Rick Scott - Caricature" by DonkeyHotey, via Creative Commons

“Rick Scott – Caricature” by DonkeyHotey, via Creative Commons

My sincerest apologies for the missed post last week, everyone. I had a personal issue to attend to, but it’s been resolved and I’m back on track. Unfortunately, Rick Scott won the position as Florida governor. Given that, I’ll skip my whole Charlie Crist section and focus on what Scott has in store for us.

In “Governor Rick Scott’s FY 2014-2015 Recommended Budget Highlights,” he said he will continue to support Florida public libraries with a recommended $24.7 million.

It’s big money for us, but not nearly enough to keep libraries in top working condition.

According to a Miami Herald article earlier this year, “Without more tax dollars, Miami-Dade County’s library system would fire 56 percent of its full-time staff and bring on part-time workers to operate branches that will see hours cut by an average of 35 percent…”

Rather than increasing “the special property tax,” the plan was to cripple the library system. I say “cripple” because without funding to update services and materials, it will become obsolete.

In another article, it states Miami-Dade public libraries is spending 90 percent less on children’s books than they have in previous years. This is problematic because many families turn to libraries to look for books for school, but some now have to turn to Amazon or other sources to find them because the library doesn’t have enough funding to get the latest books or even have enough books for all of the branches.

Just this Friday, I looked in the library system to get a copy of “Gone Girl” by Gillian Flynn for my book club, but all 85 English hard copies were checked out and 109 people have it on hold. That’s not even a book for school. What happens when a young student needs “Night” by Elie Wiesel for class, finds they’re all checked out and can’t afford to buy it?

“Library systems serving more than 1 million people typically invest about $600,000 a year on children’s books,” reported Douglas Hanks. “Despite a population topping 2 million, Miami-Dade children’s budget falls much closer to the $66,000 average that the [Library Journal] calculated for libraries serving communities of 100,000 people – about the size of Miami Gardens.”

I’m extremely worried because signs point to Scott not being in any sort of rush to supply libraries with the extra necessary funds to stay afloat. In the first line of the first paragraph of his recommended budget, Scott says he’s about “tax and fee cuts, eliminate[ing] government waste and pay[ing] down debt.”

I’m all for eliminating waste and paying down debt, but a tax increase is necessary to keep libraries in working order.

True, libraries are underused in our city, but perhaps they’re underused because people found they don’t have the books we need.

Whenever a semester started, the first place I would look for textbooks would be the library. If they didn’t have it, then I would turn to a used book store, then the internet.

And if their argument for cutting back on library money is that books are dead so we won’t have to buy as many, there are a couple holes in that argument. First, there is a large population that still uses print books, specially the poor and underprivileged that don’t have access to e-readers. Second, we need properly trained staff that is equipped to help patrons with evolving technologies available at these locations. Finally, libraries offer much more than books, they offer vital services such as resume writing workshops, gardening workshops and workshops on other essential skills that would better the community. If funding is cut, the workshops will be cut too.

As it stands, I don’t think the library is open enough. I work long hours during the week, and by the time I have time to go to the library, it’s closed. Sundays I often find myself wishing they were open.

Going back to Rick Scott, I foresee a battle coming on. For now, keep going to your local library and show him via numbers that libraries are still relevant.

If you would like to help financially, you can donate to Friends of Miami-Dade Public Library on Give Miami Day on Nov. 20, visit the Friends’ Booth at the Miami Book Fair International from Nov. 21-23, or buy books at the Friends’ Annual Book Sale on Dec. 10-13. Additionally, you can donate used books to the library. 

Bookworm worries as elections come near (Part 1)

With Florida elections coming up, something that has been on my mind is library funding. With choices like Rick Scott and Charlie Crist, it feels like I’m either going to lose my pants to one bully or my sweater to the other.

Florida has never really been a state with the reputation for being intellectual. More reason to fund libraries and education, I would think. But I have reason to believe we should be worried because in 2013 they threatened to take away a big chunk of library money. They threatened to close down several public libraries and the hours of remaining libraries. I know because I was there protesting in front of West Kendall Regional Library.

Standing with my fellow protesters outside of West Kendall Regional Library.

Standing with my fellow protesters outside of West Kendall Regional Library.

While the usage of print books might be declining (and this is contestable), libraries aren’t solely about books. These ancient institutions provide other services to people. For instance, they hold workshops on gardening, poetry, resume building, job hunting and other non-reading activities. They also have programs for kids, such as the program they had in the summer that provided children with a free lunch. Libraries are an invaluable part of the community and they should not have to be threatened by budget cuts.

In honor of the upcoming elections, I’m going to break from my usual routine and turn this post into a three part series explaining each potential governor’s position on funding for libraries and education as well as their past history.

Tomorrow Charlie Crist will be attending FIU and I hope to get some answers from him. Tune in Sunday, Nov. 2 for more information.

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Protesters standing outside of West Kendall Regional Library informing local citizens about the possible cutting of their libraries.

Designer channels Frankenstein: Creates Comic Sans typewriter to jar document designers

I’m going to put books on hold and talk about the typeface a second, specifically Comic Sans.

On Sunday, Oct. 19, a fellow member of Self-Publish @ FIU shared an article by Megan Friedman about a Frankenstein’s monster-like invention: a typewriter that writes everything in Comic Sans.

The unnatural creature was invented by Designer Jesse England and he calls it the “Sincerity Machine.” He got an old 1970s Brother Charger 11 typewriter and attached Comic Sans letters onto the strikers.

At first, everything in me screamed “NO, NOT COMIC SANS!” It’s like the typeface you shouldn’t use for 98% of projects. Why would someone completely butcher a prized relic and make a monster destined to be hated and misunderstood by most?

Then I thought about Comic Sans and remembered it was the first typeface of the first document I ever intentionally designed.

It was the beginning of my then-unknown document design career: technology class in West Miami Middle School. We were formally being introduced to Microsoft’s designing capabilities and we had to transform our first words from Times New Roman to Comic Sans.

We were playing with words, not even logo ideas or anything. I remember feeling so accomplished and fancy looking at the fat curves of the font. I knew at that moment that I wanted to keep playing with words. Which brought me to forgive and accept England’s world-shattering idea.

It made me realize what he said was true, it’s a noob’s typeface. I guess I was repelled by it because I don’t want to be a beginner in document design anymore.

After expressing myself on Facebook to friends about it, a teacher friend of mine told me “Comic Sans is one of the only fonts that come standard with computers that is easier for people with dyslexia (and other disorders) to read.” She added that she uses it a lot for her classes “since certain letters (like the letter A) come the way the students learn to write it.”

The site Comic Sans Criminal has great visuals that backs up her claims and shows improper and proper uses of Comic Sans.

At the end of the day, I get the whole “sincerity” bit about it and that Comic Sans shouldn’t be completely underrated because it has its place. For that, I appreciate the wake up call, England. Just be careful how you use it folks, “Weird Al” Yankovic was onto something too (1:15-1:37).